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Fatcow Review

FatCow's eco-friendly hosting solution and marketing bonuses are sure to draw plenty of attention their way, but this is a company that gets the basics right, too. From great customer & technical support to a very flexible web hosting plan, FatCow is sure to impress.

They pride themselves on value & customer service, and they should. They're not quite as inexpensive as iPage, as beginner oriented as blue host, or flexible & advanced as hostgator, but offer more of a blend.

Their cpanel (control panel) is is almost identical to iPage's setup. It's very simple layout that anyone can navigate but provides both beginner and advanced options. They offer a point and click website building tools loaded with lots of  themes and templates. They provide step-by-step installation wizard that can setup blogs, forums, shopping carts, and much more in only a few clicks.

A+ Customer Service

affiliate_linkLegendary Support: 24 x 7 phone, live chat, and email support. They'll call you within 7 days welcoming you to the their family. Mostly support calls are answered in under 1 minute, on average, by United States based support agents. Fatcow have an extensive knowledgebase, lots of video  tutorials, and a user's guide for beginners.

Highlights
•   Oodles" of Disk Space and Transfer                •    30 Day Moneyback Guarantee
•   Free Domain Name & Shopping Cart      •    Instant Setup and Easy Site Building Tools
•   $200 Free Advertising Credits                         •    Green - 100% Powered by Wind Energy

HeiferCratic Oath
This oath is their pledge to their all customers, they back it 100% and will issue an account credit if they break it.

"When you have any query or technical issue, you want someone to be there for you to solve your issue, with an enthusiastic  can-do attitude. That's just what you'll find when you contact our friendly Moo Crew! In fact, if we don't deliver a positive support experience, we will give you a free month of hosting. It's that simple. We hereby pledge to:

•             - Call you within the first seven days, welcoming you to FatCow’s family.
•             - Answer your call in under one minutes, on average, each day.
•             - Provide phone support.
•             - Resolve your issue when you first contact us or set a firm deadline to follow up with you.
•             - Maintain a pleasant support experience by remaining friendly and courteous at all times.
•             - Adhere to the highest training standards, so the Moo Crew is always knowledgeable.
•             - Continually review and improve our support and service experience by sending you a follow-up survey.

If, at any point during your time with us, you feel that we haven't satisfied all aspects of this oath,
Please e-mail us at oath@fatcow.com. A Moo Crew investigator will then review your complaint,
and if we find that we've broken our oath, then I swear on my hoof that we will provide you with
an account credit equal to one month of hosting."

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